ecoHEAT, your Daikin Specialist
ecoHEAT, your Daikin Specialist
Our Booking PolicyWelcome to ecoHEAT - Your Daikin Specialist. Please select an Option from the Booking Page. Press the 'Details' link for our job specific Booking Policy which you will find in each Plan option tab. Many thanks from ecoHEAT - Keeping You Warm
Welcome to ecoHEAT - Your Daikin Specialist. Please select an Option from the Booking Page. Press the 'Details' link for our job specific Booking Policy which you will find in each Plan option tab. Many thanks from ecoHEAT - Keeping You Warm
ecoHEAT Visit Options
£30 per month: (£355 Pay yearly option also available)
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£30 per month: (£355 Pay yearly option also available)
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£30 per month: (£355 Pay yearly option also available)
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£30 per month: (£355 Pay yearly option also available)
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your breakdown call out cover starts within 1 week of your direct debit being setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR GOLD SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can also be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
v1
(GOLD Package customers cost is free for 2 call outs per year and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy and Terms and Conditions below)
BOOKING INSTRUCTIONS FOR YOUR GOLD PACKAGE:
1 - Select the day you would ideally like your call out to take place from the Booking Calendar by clicking on any highlighted available day. The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page. You will also be able to state other details within Customer Notes before sending.
2 - Login with Your Customer Profile which you would have created when booking your maintenance visit.
NOTES: If we need to reschedule or discuss anything we will be in touch.
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk, Gartcosh and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
(GOLD Package customers cost is free for 2 call outs per year and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy and Terms and Conditions below)
BOOKING INSTRUCTIONS FOR YOUR GOLD PACKAGE:
1 - Select the day you would ideally like your call out to take place from the Booking Calendar by clicking on any highlighted available day. The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page. You will also be able to state other details within Customer Notes before sending.
2 - Login with Your Customer Profile which you would have created when booking your maintenance visit.
NOTES: If we need to reschedule or discuss anything we will be in touch.
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk, Gartcosh and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
£18 per month: (£205 Pay yearly option also available)
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£18 per month: (£205 Pay yearly option also available)
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£18 per month: (£205 Pay yearly option also available)
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£18 per month: (£205 Pay yearly option also available)
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
£18 per month: (£205 Pay yearly option also available)
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
START YOUR DISCOUNTED PRIORITY BREAKDOWN COVER IMMEDIATELY, even if your service is not due for months. Our system allows you to pre book your preferred service date as much as a year in advance. As soon as this is done, your discounted priority breakdown call out cover starts as soon as your direct debit is setup. So you are covered from then to your service visit and thereafter.
OUR BOOKING CALENDAR IS PRE-LOADED WITH DATES FOR EACH AREA SO YOU CAN SEE LIVE AVAILABILITY AND BOOK A DATE THAT SUITS.
BOOKING INSTRUCTIONS FOR YOUR SILVER SERVICE PACKAGE:
1 - Select the month, day and 9am for your service visit from the Booking Calendar. (Note that this can be amended at any time after booking). The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Setup your Pay Monthly or Yearly payment option (instructions and payment links will be emailed to you)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
ecoHEAT are local and dedicated to Daikin Heat Pump systems as a core part of our business with extensive experience, as we have been a Daikin Specialist since 2011.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.icloud.com/iclouddrive/063Oxtes16QOzwETj_JZrzKfQ#ecoHEAT_Maintenance_Plan_Terms_and_Conditions
Cost Comparison:
https://www.icloud.com/iclouddrive/08d6EP8F75NYw4cuftwOogT7g#ecoHEAT_Service_Plan_Details_&_Comparison
v1
(Cost is inclusive of VAT and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy and Terms and Conditions below)
BOOKING INSTRUCTIONS FOR YOUR GOLD PACKAGE:
1 - Select the day you would ideally like your call out to take place from the Booking Calendar by clicking on any highlighted available day. The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page. You will also be able to state other details within Customer Notes before sending.
2 - Login with Your Customer Profile which you would have created when booking your maintenance visit.
3 - Make Your Payment.
NOTES: If we need to reschedule or discuss anything we will be in touch.
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
CALL OUT COST:
We offer a reduced call out charge if you are already an ecoHEAT customer and have already paid for your current yearly maintenance plan.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk, Gartcosh and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
ecoHEAT Flyer
https://www.icloud.com/iclouddrive/0fbhPulymKS36V5PvPccDv2BA#ecoHEAT_Flyer
(Cost is inclusive of VAT and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy and Terms and Conditions below)
BOOKING INSTRUCTIONS FOR YOUR GOLD PACKAGE:
1 - Select the day you would ideally like your call out to take place from the Booking Calendar by clicking on any highlighted available day. The only time option will appear as 9am, select this option. You will be able to specify a preferred morning or afternoon visit on the next page. You will also be able to state other details within Customer Notes before sending.
2 - Login with Your Customer Profile which you would have created when booking your maintenance visit.
3 - Make Your Payment.
NOTES: If we need to reschedule or discuss anything we will be in touch.
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
CALL OUT COST:
We offer a reduced call out charge if you are already an ecoHEAT customer and have already paid for your current yearly maintenance plan.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk, Gartcosh and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
ecoHEAT Flyer
https://www.icloud.com/iclouddrive/0fbhPulymKS36V5PvPccDv2BA#ecoHEAT_Flyer
Book
Aberdeenshire, Perth and Kinross Areas - Breakdown Call Out - Daikin Heat Pump Diagnostic Visit by ecoHEAT
. Duration:1 hr··. Price:£289
v5
(Cost is inclusive of VAT and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy below)
CALL OUT COST:
We offer a reduced call out charge if you are already an ecoHEAT customer and have already paid for your current yearly maintenance plan.
APPOINTMENT TIME:
This appointment is open in our booking calendar most days. Simply select the day you would ideally like your call out visit to take place from the booking calendar.
We will then contact you to confirm the actual day and time that suits you best and in line with our availability.
The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. Rest assured that if we hit an issue and are significantly delayed or we need to reschedule we will contact you.
If for whatever reason we cannot agree a date within the timescale you would like we will of course issue a full refund.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
(Cost is inclusive of VAT and includes the call out and the first hour on site; ***please check the ‘Areas Covered’ section below***; By confirming your booking or making payment you are confirming that you agree to our booking policy below)
CALL OUT COST:
We offer a reduced call out charge if you are already an ecoHEAT customer and have already paid for your current yearly maintenance plan.
APPOINTMENT TIME:
This appointment is open in our booking calendar most days. Simply select the day you would ideally like your call out visit to take place from the booking calendar.
We will then contact you to confirm the actual day and time that suits you best and in line with our availability.
The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. Rest assured that if we hit an issue and are significantly delayed or we need to reschedule we will contact you.
If for whatever reason we cannot agree a date within the timescale you would like we will of course issue a full refund.
***AREAS COVERED:
This call out cost covers visits within Edinburgh, the Lothians, Falkirk and East Dumbartonshire council areas. If you are out with these areas please contact us to confirm availability and a cost.
HAS YOUR HEAT PUMP SYSTEM BEEN SERVICED ANNUALLY?
Keeping your heat pump in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential. Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system and reduce the chance of breakdowns. Please visit our customer booking page and select a service visit within your area.
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS CALL OUT VISIT COVER:
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we can attend to it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Parts. If there are any remedial work issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 24 hours prior to your appointment for a full refund.
Cancellations or rescheduling less than 24 hours in advance are fully chargeable.
If we are unable to agree an attendance date, we will issue a full refund.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
As a Daikin Service Partner, we undertake warranty call outs, on-site training, commissioning, fault finding and service works direct for and on behalf of the manufacturer Daikin. (If your system is under warranty, please contact Daikin Direct to book your call out with us)
If you live in a fairly new house, there is a very good chance that we have been at your site or quite possibly already been in your house during its construction. We work at all the major sites including Cala, Taylor Wimpey, Springfield, Persimmon, Mactaggart and Mickel, Balfour Beatty, Robertson Group, Stewart Milne and others across sites in Scotland including: Balerno, Dunbar, Haddington, North Berwick, Gullane, Linlithgow, Livingston, East Calder, Edinburgh, Penicuik, West Linton, Stirling, Cumbernauld, Lennoxtown, Kirkintilloch, Lenzie, Milngavie, Bearsden, Bishopbriggs, Gartcosh, Hamilton, Motherwell, Erskine, Bishopton, Glasgow and many more.
v1.
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
v1.
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
v1.
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
v1.
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
HYBRID HEAT PUMP SERVICE VISIT:
BOOKING INSTRUCTIONS:
1 - Select the month and day you would ideally like your annual maintenance to take place from the Booking Calendar by clicking on any highlighted available day. Select 09:00 for a Morning Visit or 12:00 for an Afternoon Visit (if one of the times does not show it means that slot is already fully booked). We cannot guarantee that exact time but will endeavour to be AM or PM to suit your selection.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment (details below)
APPOINTMENT TIME:
We will endeavour to be with you in the ‘Morning’ or ‘Afternoon’ depending on which time option you have chosen. The booking calendar will state an actual time for booking purposes only. Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
WHY HAVE YOUR HEAT PUMP and BOILER SYSTEM SERVICED ANNUALLY:
Peace of mind. Keeping your heat pump and boiler in top condition, ensuring it is operating within the correct parameters and annually checking and testing the critical elements of the system is essential.
With some home insurance policies it is mandatory.
Our professionals are on-hand to provide the required checks and maintenance, to keep your equipment running as efficiently as possible and help extend the operational life of the system.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Systems including their hybrid systems with a gas boiler.
Below is a list of the most common Daikin Altherma system configurations. Don’t worry if your configuration doesn't exactly match the description below, so long as its a Daikin Altherma system we will service it. If you are not completely sure what system type you have, we can advise you during our visit.
DAIKIN ALTHERMA HYBRID - configuration is an indoor unit heat pump, Daikin gas boiler, outdoor unit heat pump with or without a hot water cylinder. (the indoor unit heat pump is wall mounted and the gas boiler is hung directly on the front of the heat pump).
(CALA CUSTOM) DAIKIN ALTHERMA HYBRID - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump and hot water cylinder.
DAIKIN ALTHERMA HYBRID 2 - configuration is a wall mounted gas boiler, outdoor unit Monobloc low temperature heat pump with or without a hot water cylinder. (similar to the Cala Custom but with a different boiler and heat pump model)
DAIKIN ALTHERMA HIGH TEMPERATURE SYSTEM: configuration could have either a wall mounted or floor standing unit, could be a Monobloc outdoor unit or HT Split, with or without a hot water cylinder.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable) that would be fantastic. Please don't go to the trouble of clearing half of your garage or utility room for us. All we need is access as follows:
INDOOR UNIT: (if applicable) to the front, underneath and to the right hand side (say 400mm or so to the right hand side; if your unit is contained within a cupboard that is fine, so long as the right hand side panel can be removed if necessary. If this is not the case or you are unsure, we will advise you during our visit so please don't worry about this for now)
HOT WATER CYLINDER: Generally we can reach over things to access what we need in the hot water cylinder cupboard so don't go to any great trouble in here. If your cupboard is shelved and does have items stacked floor to ceiling then some items may need removed.
OUTDOOR UNIT: Again generally this area is fine because the unit must be kept clear at all times for air movement. If you need minimum clearance guidance for the outdoor unit, we can provide this during our visit and add those details to your report for your records.
UNIT MODEL AND SERIAL NUMBERS:
Don’t worry about collecting all your unit details, model and serial numbers etc prior to our visit. We do not insist that you give us all that information prior to booking. Depending on the system that you have, there are 4 sets of model and serial numbers to collect, one on the boiler, one on the indoor unit heat pump, one on the outdoor unit heat pump and one on the hot water cylinder. We will collect and record all of this information for you during our visit, so that you do not have to. These details are important for our records so that we can act swiftly in the event of any future breakdown. They are also important to for you to have in the event that you ever need to contact Daikin direct for any reason; they will need this information to identify your system. We will provide you with all of this information within your appointment report.
ABOUT US:
ecoHEAT Scotland Ltd was established in 2011 and has also been a Daikin Service Partner since 2011. We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience in their setup, overview of the installation, optimal running requirements, fault finding and maintenance.
Click the link below for:
ecoHEAT Maintenance Plan Terms and Conditions
https://www.dropbox.com/scl/fi/wx47pq5mjo6bw2iotb0gu/ecoHEAT-Maintenance-Plan-Terms-and-Conditions.pdf?rlkey=ub389ywar6zattd5g88tcbz6v&st=s40o4afc&dl=0
HYBRID HEAT PUMP SERVICE VISIT
BOOKING INSTRUCTIONS:
1 - Select the month and day you would like your visit to take place. Select a time, you will be able to specify an AM or PM preference at the next stage.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment
APPOINTMENT TIME:
Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Heat Pump Systems including their hybrid systems with a gas boiler.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable).
ABOUT US:
ecoHEAT Scotland Ltd was established and specialised in Daikin systems since 2011.
BOOKING INSTRUCTIONS:
1 - Select the month and day you would like your visit to take place. Select a time, you will be able to specify an AM or PM preference at the next stage.
2 - Follow on screen instructions to Create Your Customer Profile.
3 - Make Your Payment
APPOINTMENT TIME:
Please note that depending on what complexities or faults are found during an earlier appointment makes predicting an exact time of arrival to the next job difficult. This is why we offer ‘Morning’ or ‘Afternoon’ visit slots. Rest assured that if we are significantly delayed or we need to reschedule we will contact you.
(Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy and our Terms and Conditions)
WHAT DAIKIN ALTHERMA SYSTEMS DOES THIS ANNUAL SERVICE VISIT COVER:
In Short, ALL Daikin Altherma Heat Pump Systems including their hybrid systems with a gas boiler.
PREPARING FOR OUR VISIT:
All we need is access to your equipment and you can leave the rest to us. If you can please make sure that there is sufficient space around the units including the indoor unit, outdoor unit and hot water cylinder (if applicable).
ABOUT US:
ecoHEAT Scotland Ltd was established and specialised in Daikin systems since 2011.
Book
INSTALLER ASSISTANCE - Daikin Altherma On-Site Installation Advice Visit by ecoHEAT
. Duration:6 hrs··. Price:£495
v3 - (Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below)
APPOINTMENT TIME:
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your installer assistance to take place by booking the Monday option. We will then contact you to confirm the actual day and time that suits you best.
WHAT STAGE OF THE INSTALLATION SHOULD THIS VISIT TAKE PLACE?
Once you are on site. It is really up to you as to when you would like us to attend. If you are completely new to the Daikin Altherma systems or heat pumps and you are not 100% sure about best indoor and outdoor unit siting locations, access requirements etc then possibly on day 1 when the equipment is literally coming out of the box. We can then discuss the best site specific details and the does and dont’s. We can also discuss any site specific design queries that you may have.
If you are totally fine with unit location, then ask us to attend once the units are mounted and the general installation is at an early stage. We can then discuss the best site specific details and the does and don’ts. We can also discuss any site specific design queries that you may have.
WHY GET INSTALLATION ASSISTANCE ON ONE OF YOUR FIRST INSTALLATIONS?
To potentially save a lot of hassle, cost and expense further down the line. This is not fool proof, we obviously cannot guarantee absolutely no issues during installation but we can hopefully help you avoid some of the most common mistakes and make your first few installations a bit less stressful. This is not a training day for certification, this is practical on-site help to guide you towards a successful project for you and your customer.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Breakdowns, repair costs or parts. If there are any remedial works issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 48 hours prior to your appointment for a full refund. Cancellations less than 48 hours in advance are fully chargeable.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
APPOINTMENT TIME:
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your installer assistance to take place by booking the Monday option. We will then contact you to confirm the actual day and time that suits you best.
WHAT STAGE OF THE INSTALLATION SHOULD THIS VISIT TAKE PLACE?
Once you are on site. It is really up to you as to when you would like us to attend. If you are completely new to the Daikin Altherma systems or heat pumps and you are not 100% sure about best indoor and outdoor unit siting locations, access requirements etc then possibly on day 1 when the equipment is literally coming out of the box. We can then discuss the best site specific details and the does and dont’s. We can also discuss any site specific design queries that you may have.
If you are totally fine with unit location, then ask us to attend once the units are mounted and the general installation is at an early stage. We can then discuss the best site specific details and the does and don’ts. We can also discuss any site specific design queries that you may have.
WHY GET INSTALLATION ASSISTANCE ON ONE OF YOUR FIRST INSTALLATIONS?
To potentially save a lot of hassle, cost and expense further down the line. This is not fool proof, we obviously cannot guarantee absolutely no issues during installation but we can hopefully help you avoid some of the most common mistakes and make your first few installations a bit less stressful. This is not a training day for certification, this is practical on-site help to guide you towards a successful project for you and your customer.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Breakdowns, repair costs or parts. If there are any remedial works issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 48 hours prior to your appointment for a full refund. Cancellations less than 48 hours in advance are fully chargeable.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
Book
INSTALLER COMMISSIONING ASSISTANCE - Daikin Altherma On-Site Commissioning Assistance Visit by ecoHEAT
. Duration:6 hrs··. Price:£495
v3 - (Cost is inclusive of VAT; By confirming your booking or making payment you are confirming that you agree to our booking policy below)
APPOINTMENT TIME:
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your commissioning assistance to take place by booking the Monday option. We will then contact you to confirm the actual day and time that suits you best.
WHAT STAGE OF THE INSTALLATION SHOULD THIS VISIT TAKE PLACE?
Once power is on, the system is filled with water and the gas safe checks are all complete if applicable. Ideally the visit will take place at a point where if any changes or alterations are required it isn't to much upheaval; certainly before client handover.
WHY GET COMMISSIONING ASSISTANCE ON ONE OF YOUR FIRST INSTALLATIONS?
To ensure that the system is setup correctly and operates as efficiently and reliably as possible. This is likely to reduce the chance of call backs from the customer and therefore save you time and money. We will also show your engineer how to fully commission the system so that they can commission your next installation. We will give your engineer a step by step walk through of the installer field settings and controller setup. We will also show you the boiler settings and commissioning process including gas valve setup if applicable.
This is not fool proof, we obviously cannot guarantee absolutely no issues after installation but we can hopefully help you avoid some of the most common mistakes and make your first few installations a bit less stressful. This is not a training day for certification, this is practical on-site help to guide you towards a successful project for you and your customer.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Breakdowns, repair costs or parts. If there are any remedial works issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 48 hours prior to your appointment for a full refund. Cancellations less than 48 hours in advance are fully chargeable.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
APPOINTMENT TIME:
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your commissioning assistance to take place by booking the Monday option. We will then contact you to confirm the actual day and time that suits you best.
WHAT STAGE OF THE INSTALLATION SHOULD THIS VISIT TAKE PLACE?
Once power is on, the system is filled with water and the gas safe checks are all complete if applicable. Ideally the visit will take place at a point where if any changes or alterations are required it isn't to much upheaval; certainly before client handover.
WHY GET COMMISSIONING ASSISTANCE ON ONE OF YOUR FIRST INSTALLATIONS?
To ensure that the system is setup correctly and operates as efficiently and reliably as possible. This is likely to reduce the chance of call backs from the customer and therefore save you time and money. We will also show your engineer how to fully commission the system so that they can commission your next installation. We will give your engineer a step by step walk through of the installer field settings and controller setup. We will also show you the boiler settings and commissioning process including gas valve setup if applicable.
This is not fool proof, we obviously cannot guarantee absolutely no issues after installation but we can hopefully help you avoid some of the most common mistakes and make your first few installations a bit less stressful. This is not a training day for certification, this is practical on-site help to guide you towards a successful project for you and your customer.
EXCLUDED:
Non Daikin Equipment.
All connected ancillary equipment outwith the Daikin Boiler and Heat Pump System such as radiators etc.
This visit includes for one Daikin Heat Pump system only (including Daikin gas boiler if applicable). If you have 2 or more Daikin heat pumps, please let us know.
Breakdowns, repair costs or parts. If there are any remedial works issues that we do discover during our visit, rest assured that these will be discussed with you and we will not perform any chargeable works without your permission.
RESCHEDULING OR CANCELLING:
Cancellations or rescheduling can be made 48 hours prior to your appointment for a full refund. Cancellations less than 48 hours in advance are fully chargeable.
If ecoHEAT Scotland Ltd need to cancel your appointment with you for any reason, rest assured that we will issue you with a full refund within 7 working days.
Book
OFFICE AIR CONDITIONING SERVICE VISIT - Can be Daikin or Any AC Manufacturer for a Service Visit by ecoHEAT
. Duration:1 hr··. Price:Free
v3
Does your office air conditioning need servicing?
Most air conditioning systems will need to be serviced at least annually, in some cases 6 monthly or quarterly. Air conditioning system lose efficiency if neglected. Signs that your systems are struggling are noise, dripping, increased energy bills, or if the blown air doesn’t seem as cool as it should be.
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your service visit to take place by booking the Monday option. The booking calendar will state an actual time for booking purposes only. We will then contact you to confirm your system details, provide you with a quotation and then we can get your service visit booked in.
Please note that we work on all aspects of commercial services including Air Conditioning, Air Handling Units, Gas Boilers, Ventilation and Hot Water Services.
Does your office air conditioning need servicing?
Most air conditioning systems will need to be serviced at least annually, in some cases 6 monthly or quarterly. Air conditioning system lose efficiency if neglected. Signs that your systems are struggling are noise, dripping, increased energy bills, or if the blown air doesn’t seem as cool as it should be.
This appointment is open in our booking calendar most weeks. Simply select the week you would ideally like your service visit to take place by booking the Monday option. The booking calendar will state an actual time for booking purposes only. We will then contact you to confirm your system details, provide you with a quotation and then we can get your service visit booked in.
Please note that we work on all aspects of commercial services including Air Conditioning, Air Handling Units, Gas Boilers, Ventilation and Hot Water Services.
About
ecoHEAT Scotland Ltd are a Daikin Specialist since they were established in 2011.
We have been working on Daikin Altherma heat pump systems throughout this time so offer a wealth of experience.
We serve the central belt of Scotland, Edinburgh, Lothians, Glasgow, Perthshire, Aberdeenshire and beyond.
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